Paul Bence interview
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Excellent interview and some telling words.
Thanks to Paul Bence for all he has done for our club.
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Interesting article.
And an Exocet fired at the Robins Trust.
And an Exocet fired at the Robins Trust.
Nothing new there other than having a go at the trust
Communication is not working but thats down to the trust perhaps not
Why does he think he would want to go back
Talk of glass ceilings - they are there to be smashed
I assume that his shares will earn him a seat on the board in the future
Perhaps the FED does not want to cross to the other side
Why wasnt the review crowd funded we have seen the trust explaination but not the clubs other than now is not the right time
Use of volunteers now non existent
Thank you Mr Bence but thank you to all the other volunteers who never got paid
Will the Trust respond
Elections coming up perhaps the FED and Chairman can have their say
Thanks JP for the interview
Communication is not working but thats down to the trust perhaps not
Why does he think he would want to go back
Talk of glass ceilings - they are there to be smashed
I assume that his shares will earn him a seat on the board in the future
Perhaps the FED does not want to cross to the other side
Why wasnt the review crowd funded we have seen the trust explaination but not the clubs other than now is not the right time
Use of volunteers now non existent
Thank you Mr Bence but thank you to all the other volunteers who never got paid
Will the Trust respond
Elections coming up perhaps the FED and Chairman can have their say
Thanks JP for the interview
It says in the interview why they didn't think the strategic review would be useful.andgarod wrote: ↑09 Oct 2024, 18:42 Nothing new there other than having a go at the trust
Communication is not working but thats down to the trust perhaps not
Why does he think he would want to go back
Talk of glass ceilings - they are there to be smashed
I assume that his shares will earn him a seat on the board in the future
Perhaps the FED does not want to cross to the other side
Why wasnt the review crowd funded we have seen the trust explaination but not the clubs other than now is not the right time
Use of volunteers now non existent
Thank you Mr Bence but thank you to all the other volunteers who never got paid
Will the Trust respond
Elections coming up perhaps the FED and Chairman can have their say
Thanks JP for the interview
From my perspective, this, as usual, mostly boils down to the board not communicating, to the fans or, by the sound of it, the Trust. If they were more open, maybe a monthly update on what they've been doing, rather than keeping it all secret, then they wouldn't get as much stick. Who here knew that they'd had plans drawn up for blocks either side of the main stand and they'd cost X to do, so we can't afford it? I don't see any reason that they need to keep everything so secret. Some things, sure. But not everything. We only ever hear anything when they're getting absolute pelters and DB then comes out with a short interview addressing a few things.
Thanks for doing the job...but just tell us what job you've actually been doing!
Nothing ground breaking really but he's certainly not impressed with the trust and they way they have gone about their business. I must say I agree but also understand the frustration at the lack of comms from the club. Interesting he says they have already tried 8/9 of the trust's 10 proposals.
Regarding the Trust paying 50% for the review, Mark did say on last week's pod that the guys doing the review felt that if they only got 50% from the club then they wouldn't be as on board with the process as if they had paid 100%. 50% paid, 50% interest in the review.
The review needs to be all in for them to get a full overview of the running of the club. This is from the guys doing it, not the Trust.
Personally, I think his comment "I personally don't think we need to tell two people we don't know where we are as a club, for them to then tell us what we need." is the most telling about the whole review thing. Certain members of the board don't want to be told anything - this is a local club for local people.
It's interesting how he mentions how well we did commercially when we were playing Man City (thank God he cleared his desk for the biggest game in the club's recent history), but fails to mention how, commercially, the business fell through the floor which is what massively contributed to the £500k loss and has meant we're completely reliant upon player sales (until someone like Linton Brown came in to drum up commercial interest). Wouldn't want the Commercial Director to own up to that one would we?
The digs at the Trust were petty and it's not a good look for the club to be honest. I don't believe the Trust are wholly beyond blame on this part either - however, I do believe intentions from all sides come from a good place.
The review needs to be all in for them to get a full overview of the running of the club. This is from the guys doing it, not the Trust.
Personally, I think his comment "I personally don't think we need to tell two people we don't know where we are as a club, for them to then tell us what we need." is the most telling about the whole review thing. Certain members of the board don't want to be told anything - this is a local club for local people.
It's interesting how he mentions how well we did commercially when we were playing Man City (thank God he cleared his desk for the biggest game in the club's recent history), but fails to mention how, commercially, the business fell through the floor which is what massively contributed to the £500k loss and has meant we're completely reliant upon player sales (until someone like Linton Brown came in to drum up commercial interest). Wouldn't want the Commercial Director to own up to that one would we?
The digs at the Trust were petty and it's not a good look for the club to be honest. I don't believe the Trust are wholly beyond blame on this part either - however, I do believe intentions from all sides come from a good place.
having slept on it
I have to say that the last posts above actually sums up my feelings
I do wonder if Mr Bence will regret a few of things that he has said
I know that Cheltenham has a communications HQ somewhere but it isnt based in Whaddon
Both sides board and trust need to be more open and better communication
What are the plans for Cakebridge ?
I have to say that the last posts above actually sums up my feelings
I do wonder if Mr Bence will regret a few of things that he has said
I know that Cheltenham has a communications HQ somewhere but it isnt based in Whaddon
Both sides board and trust need to be more open and better communication
What are the plans for Cakebridge ?
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The Man City brag is curious. Making money from a glamour tie against one of the best teams in the world with TV, radio and advertisers hammering your door down is great, but not a hard toil against all the odds.
So many good valid comments above guys.
Hard hitting comments from Paul Bence in an enlightening interview.
Sadly he took the relationship between the club and The Trust down another notch by calling people out.
Also indirectly telling The Trust membership that the next FED needs to be someone whose skillset can augment the capabilities already present on the club board.
Fault on both sides , but getting ever more childish now.
The Trust AGM might be lively.
Hard hitting comments from Paul Bence in an enlightening interview.
Sadly he took the relationship between the club and The Trust down another notch by calling people out.
Also indirectly telling The Trust membership that the next FED needs to be someone whose skillset can augment the capabilities already present on the club board.
Fault on both sides , but getting ever more childish now.
The Trust AGM might be lively.
A slightly contradictory interview in some respect.
1. Some of the criticism is justified some of it unfair ------- sounds like life to me
2. when you see some of the comments and people having a pop at you, it does hurt ------- then goes on to have a pop at the Trust and FED (no doubt some of it is justified and some unfair).
3.The board is just a conduit between the people who own the club and the fans, who effectively fund the club every single day. ---- accepting that the fans effectively fund the club every single day, surely he must have expected some harsh words from time to time?
4. James Williams on the media and communications side, with everyone working well together. ------ the gulf between fans and board would suggest this may need improvement
5. How can we reconcile the 'we have no plan' with now being told, these are the things we would like to do (if we had the funds). Think that would have been received slightly more positively?
6. You don’t get involved in a football club if you don’t want criticism ---------- when you get it you leave ?
7. It had been agreed that if he scored the goals to keep us up, we’d consider offers above a specified fee. ----- don't start us on that great valuation again !
Obviously I have no knowledge of the inner workings of the board, but to single out two people as the cause of the issues is tragically unprofessional. Where was the response to the Trust, look as you can see we investigated most of those options already and can't afford them.
The biggest embarrassment is that as a club we were debating who should cough up £2000!
1. Some of the criticism is justified some of it unfair ------- sounds like life to me
2. when you see some of the comments and people having a pop at you, it does hurt ------- then goes on to have a pop at the Trust and FED (no doubt some of it is justified and some unfair).
3.The board is just a conduit between the people who own the club and the fans, who effectively fund the club every single day. ---- accepting that the fans effectively fund the club every single day, surely he must have expected some harsh words from time to time?
4. James Williams on the media and communications side, with everyone working well together. ------ the gulf between fans and board would suggest this may need improvement
5. How can we reconcile the 'we have no plan' with now being told, these are the things we would like to do (if we had the funds). Think that would have been received slightly more positively?
6. You don’t get involved in a football club if you don’t want criticism ---------- when you get it you leave ?
7. It had been agreed that if he scored the goals to keep us up, we’d consider offers above a specified fee. ----- don't start us on that great valuation again !
Obviously I have no knowledge of the inner workings of the board, but to single out two people as the cause of the issues is tragically unprofessional. Where was the response to the Trust, look as you can see we investigated most of those options already and can't afford them.
The biggest embarrassment is that as a club we were debating who should cough up £2000!
Thought we didn't need a CEO...?Linton has done a good job and is effectively our CEO.
Interesting that he says "the Trust don't want to work with the Board" - which pretty much mirrors what James said! Also, he mentions the FED was at all the Board meetings so he thought "everyone was on the same page" - that implies he expected the FED to agree with the rest of the Board? In which case, what is the point?
I submit that the position of a single FED is untenable right now with the current make-up of the Board. While it's clearly better to be on the inside p1ssing out, the single FED is never going to achieve anything. According to Mr Bence, he does nothing, anyway.
Sympathies with someone giving their time and being criticised for it but this interview has a whiff of arrogance especially in regard to the 3rd party review.
Even if it meant all that £2000 did was get us a dozen more burgers sold each week it would still pay for itself eventually. Agree with you on that Ihearye, its a bit of an embarrassment.
Even if it meant all that £2000 did was get us a dozen more burgers sold each week it would still pay for itself eventually. Agree with you on that Ihearye, its a bit of an embarrassment.
Bang on - 100%Ihearye wrote: ↑10 Oct 2024, 09:29 A slightly contradictory interview in some respect.
1. Some of the criticism is justified some of it unfair ------- sounds like life to me
2. when you see some of the comments and people having a pop at you, it does hurt ------- then goes on to have a pop at the Trust and FED (no doubt some of it is justified and some unfair).
3.The board is just a conduit between the people who own the club and the fans, who effectively fund the club every single day. ---- accepting that the fans effectively fund the club every single day, surely he must have expected some harsh words from time to time?
4. James Williams on the media and communications side, with everyone working well together. ------ the gulf between fans and board would suggest this may need improvement
5. How can we reconcile the 'we have no plan' with now being told, these are the things we would like to do (if we had the funds). Think that would have been received slightly more positively?
6. You don’t get involved in a football club if you don’t want criticism ---------- when you get it you leave ?
7. It had been agreed that if he scored the goals to keep us up, we’d consider offers above a specified fee. ----- don't start us on that great valuation again !
Obviously I have no knowledge of the inner workings of the board, but to single out two people as the cause of the issues is tragically unprofessional. Where was the response to the Trust, look as you can see we investigated most of those options already and can't afford them.
The biggest embarrassment is that as a club we were debating who should cough up £2000!
The calling out, by name, the FED really doesn’t sit well with me at all. Whatever truth is in his comments, there’s no need for that in my opinion. You’d assume he chose his words carefully, so it was a very deliberate act to attack someone personally.
The other big takeaway for me is the ‘we’re doing 8 or 9 of the things in the Trust’s review document anyway’ - Are you? Well, we had no idea - why not communicate that to us? So much of the fan’s frustration is communication, and it’s really not hard. As someone above said, a monthly update - just a paragraph or two, would make such a difference. We’re a reasonable fanbase, if you’re trying things but they can’t be done we’ll get it, just let us know you’re actually trying.
I’m not a commercial expert, but I very much doubt we’ve reached a glass ceiling either. We all appreciate the free time the board puts in, but that’s all it is - free time.
The dinosaurs comment was odd too. Being young isn’t the point; it’s being innovative and progressive as a football club. We’re not doing that from what I can see. He admits things we’re better with MM at the club, and they’ve replaced him with GJ… I’m not saying he’s a dinosaur, but his recent form doesn’t scream innovation. Say what you like about MM, but he did seem to be improving things on and off the pitch.
The other big takeaway for me is the ‘we’re doing 8 or 9 of the things in the Trust’s review document anyway’ - Are you? Well, we had no idea - why not communicate that to us? So much of the fan’s frustration is communication, and it’s really not hard. As someone above said, a monthly update - just a paragraph or two, would make such a difference. We’re a reasonable fanbase, if you’re trying things but they can’t be done we’ll get it, just let us know you’re actually trying.
I’m not a commercial expert, but I very much doubt we’ve reached a glass ceiling either. We all appreciate the free time the board puts in, but that’s all it is - free time.
The dinosaurs comment was odd too. Being young isn’t the point; it’s being innovative and progressive as a football club. We’re not doing that from what I can see. He admits things we’re better with MM at the club, and they’ve replaced him with GJ… I’m not saying he’s a dinosaur, but his recent form doesn’t scream innovation. Say what you like about MM, but he did seem to be improving things on and off the pitch.
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Agree 100% Jim and with most other comments above. It is all about communication, treat the fanbase like adults not children who can't be trusted and the majority of reasonable CTFC fans will understand and come along with you.
Also agree with the glass ceiling statement too. Undoubtedly there has been a great job done to keep us in a sound financial position but at what cost in the long term? Our ground and training ground are falling into disrepair and without serious investment will soon be near unfit for purpose. Yes a fine job was done around the Man City game which proves it can be done but where was the commercial innovation for the visits of likes of Sheffield Wednesday, Ipswich etc when we were in League 1? I know it would on a lesser scale but surely there could have been opportunities which we have now lost when we have the 100 or less followings turning up in League 2. I fear our big opportunity has been missed by not being forward thinking enough.
Also agree with the glass ceiling statement too. Undoubtedly there has been a great job done to keep us in a sound financial position but at what cost in the long term? Our ground and training ground are falling into disrepair and without serious investment will soon be near unfit for purpose. Yes a fine job was done around the Man City game which proves it can be done but where was the commercial innovation for the visits of likes of Sheffield Wednesday, Ipswich etc when we were in League 1? I know it would on a lesser scale but surely there could have been opportunities which we have now lost when we have the 100 or less followings turning up in League 2. I fear our big opportunity has been missed by not being forward thinking enough.
Last edited by Warwickshire Robin on 10 Oct 2024, 13:51, edited 1 time in total.
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Interesting and he does make some valid points, but it also comes across as petty at times. Fundamentally, comms from the top level of the club have been awful but there doesn't seem to be any desire to correct this, and it gets perceived as arrogance by fans. As has been mentioned, we are only told things when the board face criticism and get all defensive.
I'd also say the commercial side has been underperforming recently and can't understand the reason not to have a commercial manager for some time. And with regards to WR and the training ground, I'd argue that the lack of a proper, written plan has really hit us hard here - there seems to have been a lack of focus, allowing facilities to become outdated and then, under external pressure, it's suddenly hit them that considerable investment is needed to get the club back on track.
Finally, it was only when reading Si's post that I realised I'd mis-read one of his statements - "I personally don't think we need to tell two people we don't know where we are as a club". I believe he meant "I personally don't think we need to tell two people (who) we don't know where we are as a club". I'd read it as "I personally don't think we need to tell two people (that) we don't know where we are as a club"!
I'd also say the commercial side has been underperforming recently and can't understand the reason not to have a commercial manager for some time. And with regards to WR and the training ground, I'd argue that the lack of a proper, written plan has really hit us hard here - there seems to have been a lack of focus, allowing facilities to become outdated and then, under external pressure, it's suddenly hit them that considerable investment is needed to get the club back on track.
Finally, it was only when reading Si's post that I realised I'd mis-read one of his statements - "I personally don't think we need to tell two people we don't know where we are as a club". I believe he meant "I personally don't think we need to tell two people (who) we don't know where we are as a club". I'd read it as "I personally don't think we need to tell two people (that) we don't know where we are as a club"!
My company has been called by the club to try and take up sponsorship so things are happening on the commercial side.art vandalay wrote:Interesting and he does make some valid points, but it also comes across as petty at times. Fundamentally, comms from the top level of the club have been awful but there doesn't seem to be any desire to correct this, and it gets perceived as arrogance by fans. As has been mentioned, we are only told things when the board face criticism and get all defensive.
I'd also say the commercial side has been underperforming recently and can't understand the reason not to have a commercial manager for some time. And with regards to WR and the training ground, I'd argue that the lack of a proper, written plan has really hit us hard here - there seems to have been a lack of focus, allowing facilities to become outdated and then, under external pressure, it's suddenly hit them that considerable investment is needed to get the club back on track.
Finally, it was only when reading Si's post that I realised I'd mis-read one of his statements - "I personally don't think we need to tell two people we don't know where we are as a club". I believe he meant "I personally don't think we need to tell two people (who) we don't know where we are as a club". I'd read it as "I personally don't think we need to tell two people (that) we don't know where we are as a club"!
I'd say the new commercial manager has made a noticeable difference. From the changing of the sponsorship of the ground (clearly the Completely group issues have been ongoing for some time) to getting a ball plinth sponsor (I didn't even know we had a ball plinth) is a huge step in the right direction
Back in my day (heh), we used to get an update on goings on/developments at the club at most home games when Paul Baker did his notes for the programme every couple of weeks. He's still a shareholder. You'd think he'd know the importance of things like that and push for it to be done. Now there is no programme, things like that should just be put on the club website every few weeks. I know I'm echoing my previous post above, but I really don't understand why they think they should be able to run the club in secrecy and only drip-feed us a few things when things are desperate. It feels like they think we're plebs who don't need to know, we wouldn't understand such things.
And as someone else said, we were told we've been given a licence for Cakebridge and it's being cleaned up, but cleaned up for what? What are the club's plans for it, and for how long is the licence? It all feels like an absolutely unnecessary battle trying to get info that doesn't need to be private.
And as someone else said, we were told we've been given a licence for Cakebridge and it's being cleaned up, but cleaned up for what? What are the club's plans for it, and for how long is the licence? It all feels like an absolutely unnecessary battle trying to get info that doesn't need to be private.
From the outside looking in ...the past 18months make a lot more sense.
These are really troubling times for the club we all love.
The cost of the report is probably less than a decent bottle of wine for some of the board.
I don't have a pot to you know what in....but would be willing to contribute for the club I love.
These are really troubling times for the club we all love.
The cost of the report is probably less than a decent bottle of wine for some of the board.
I don't have a pot to you know what in....but would be willing to contribute for the club I love.
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I find it absolutely baffling that time and again the club say they need to improve communication and yet nothing improves!
If they do exist then why not show off pictures of designs to add ‘wings’ to the main stand?
As plenty have said, improve communications, we aren’t asking for player salary details, just to hear that off field the club is being looked after and developed.
If they do exist then why not show off pictures of designs to add ‘wings’ to the main stand?
As plenty have said, improve communications, we aren’t asking for player salary details, just to hear that off field the club is being looked after and developed.
Adding wings to the main stand is a reasonable temporary solution until new investment is found,but we need a winning side to justify even that.London Exile wrote: ↑10 Oct 2024, 18:22 I find it absolutely baffling that time and again the club say they need to improve communication and yet nothing improves!
If they do exist then why not show off pictures of designs to add ‘wings’ to the main stand?
As plenty have said, improve communications, we aren’t asking for player salary details, just to hear that off field the club is being looked after and developed.
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No because there are huge variables. Could be temporary open seats like Gillingham or the stuff you see at the Open golf. or could be something a bit more solid and permanent like the stands at Gloucester City. Or something more aimed at hospitality like the boxes they put up near the Guinness Village for the Cheltenham Festival.
Or something else entirely.
Be terrible if the public were allowed to see the designs and maybe drum a bit of enthusiasm and potential investment.Jerry St Clair wrote: ↑11 Oct 2024, 11:15No because there are huge variables. Could be temporary open seats like Gillingham or the stuff you see at the Open golf. or could be something a bit more solid and permanent like the stands at Gloucester City. Or something more aimed at hospitality like the boxes they put up near the Guinness Village for the Cheltenham Festival.
Or something else entirely.
Having skimmed through it again (apologies if someone had mentioned it already) but he mentions they're putting an "investment deck" together. Isn't this something that should have already existed in some form regardless of the major shareholders' status?
Baffling.
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He was asked questions and gave replies. Seems fair enough to me . It was an honest interview with a man who has done a lot for the Club. Not just in the Commercial Director Role but helping the purchase of valuable freehold land. The Bence Company have backed CTFC for decades and various family members have been shareholders for decades. The Bence family and Bence business deserve respect. The person who commented on here that " he won't be missed" needs to look in the mirror. Attitudes of some here do nothing to encourage people to be involved with CTFC at a Board level.
Many here are rightly concerned about communication. I have concerns with the Trust. Why not say who they proposed to conduct the review and who is assisting them at the moment? They are as secretive as the CTFC Board appears to be at times but seem to be rated as the oracle of all things. The Trust could find itself in the wilderness after a takeover which would be a shame as I agree with supporters trusts in principle but not with the way things have been conducted in the last year or so.
Many here are rightly concerned about communication. I have concerns with the Trust. Why not say who they proposed to conduct the review and who is assisting them at the moment? They are as secretive as the CTFC Board appears to be at times but seem to be rated as the oracle of all things. The Trust could find itself in the wilderness after a takeover which would be a shame as I agree with supporters trusts in principle but not with the way things have been conducted in the last year or so.
Ask away !!!horlickfanclub wrote: ↑11 Oct 2024, 12:21 He was asked questions and gave replies. Seems fair enough to me . It was an honest interview with a man who has done a lot for the Club. Not just in the Commercial Director Role but helping the purchase of valuable freehold land. The Bence Company have backed CTFC for decades and various family members have been shareholders for decades. The Bence family and Bence business deserve respect. The person who commented on here that " he won't be missed" needs to look in the mirror. Attitudes of some here do nothing to encourage people to be involved with CTFC at a Board level.
Many here are rightly concerned about communication. I have concerns with the Trust. Why not say who they proposed to conduct the review and who is assisting them at the moment? They are as secretive as the CTFC Board appears to be at times but seem to be rated as the oracle of all things. The Trust could find itself in the wilderness after a takeover which would be a shame as I agree with supporters trusts in principle but not with the way things have been conducted in the last year or so.
Please e-mail info@robinstrust.org by 8pm on Sunday evening. Any questions will be discussed by our board at our monthly meeting on October 14 and released as a Q&A shortly after.
I very much doubt (and JP can correct if wrong), that he was asked how effective the board director is, concerning his contribution to the board meeting. And also, how effective he thinks the Trust Chairman is. I have little knowledge of the Bence family or Business (apart from the fact that they seem to have carte blanche from the council to block of Sherbourne Place all day). But I would hope it is a modern enough business to promote a no blame culture. Something he should lead by example on, I would suggest.
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What is the relevance of three exclamation marks at the beginning of your reply? Clear statements from the Trust would negate the need for questions which are subject to discussion at a monthly meeting. Something the last issued statement does not appear to be. I am happy to help you know more about Bence Builders Merchant taken from their website and you find them "modern" enough for your standards. Their last reported turnover figure wasIhearye wrote: ↑11 Oct 2024, 13:55Ask away !!!horlickfanclub wrote: ↑11 Oct 2024, 12:21 He was asked questions and gave replies. Seems fair enough to me . It was an honest interview with a man who has done a lot for the Club. Not just in the Commercial Director Role but helping the purchase of valuable freehold land. The Bence Company have backed CTFC for decades and various family members have been shareholders for decades. The Bence family and Bence business deserve respect. The person who commented on here that " he won't be missed" needs to look in the mirror. Attitudes of some here do nothing to encourage people to be involved with CTFC at a Board level.
Many here are rightly concerned about communication. I have concerns with the Trust. Why not say who they proposed to conduct the review and who is assisting them at the moment? They are as secretive as the CTFC Board appears to be at times but seem to be rated as the oracle of all things. The Trust could find itself in the wilderness after a takeover which would be a shame as I agree with supporters trusts in principle but not with the way things have been conducted in the last year or so.
Please e-mail info@robinstrust.org by 8pm on Sunday evening. Any questions will be discussed by our board at our monthly meeting on October 14 and released as a Q&A shortly after.
I very much doubt (and JP can correct if wrong), that he was asked how effective the board director is, concerning his contribution to the board meeting. And also, how effective he thinks the Trust Chairman is. I have little knowledge of the Bence family or Business (apart from the fact that they seem to have carte blanche from the council to block of Sherbourne Place all day). But I would hope it is a modern enough business to promote a no blame culture. Something he should lead by example on, I would suggest.
over £19 million .
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- Paul Bence
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